Return and Refund Policy: We want every customer to be a satisfied customer. Items can be returned within 30 days with full money back.

1. To return and item the customer must pay the return shipping. As long as the item is returned to us in new condition and within the thirty day time period, NCFishandGame.com will issue a full refund including the original shipping charges. If the return is a result of a defective item or NCFishandGame.com's mistake, NCFishandGame.com will also reimburse the customer for return shipping. The customer is responsible for return shipping if they simply do not want the item. There are NO returns accepted after 30 days.
2. Disputes are handled at the judgement of NCFishAndGame.com after 37 (30+7) days from the date of order. We will make every effort to be fair.
3. To return an item, please contact Customer Service at service@NCFishandGame.com with the original invoice information. NCFishandGame.com will then contact you with instructions on how to return the item for refund or exchange.
4. DVDs may not be returned unless shipped in error by NCFishAndGame.com

Privacy Policy: NCFishandGame.com strives to keep customer information private. The following discloses our information gathering and dissemination practices for the NCFishandGame.com web site.

1. NCFishandGame.com maintains a list of eMail addresses for customers and site viewers who request to be on the News Letter recipient list. These eMail addresses can be removed at any time after request by the viewer. There is no private information kept other than the eMail address itself. We will strive to offer all opportunity to opt-out of receiving communications from both NCFishandGame.com and our partners when possible.
2. NCFishandGame.com uses cookies for various purposes to better serve the customer. NCFishandGame.com does not mine viewer information on the viewer other than info that betters the user experience. In some cases broad demographic information may be examined.
3. The NCFishandGame.com site contains links to other sites. NCFishandGame.com has no control over those sites and is not responsible for the privacy practices of any site to which NCFishandGame.com links.
4. NCFishandGame.com uses PayPal.com for customer interaction. PayPal.com collects all visitor contact, financial (Credit Card Number, PayPal ID, etc.), and other necessary customer information. NCFishandGame.com only receives information necessary to fulfill orders. We do not maintain any customer financial information beyond sales, tax, and shipping information. NCFishandGame.com believes this to be the most secure method for safeguarding the customer.
5. NCFishandGame.com does use outside companies to advertise our site including online ads. These ads may contain cookies, but this information is not available to NCFishandGame.com other than in very broad demographic form - no individual viewer information is available to NCFishandGame.com from this.
6. NCFishandGame.com maintains no financial information on the customer.
7. Contact service@NCFishandGame.com with any questions.

Security:

1. NCFishandGame.com does not require secure pages. All individual personal and financial information is handled by PayPal.com NCFishandGame.com believes this to be best for the customer.
2. NCFishandGame.com never solicits sensitive information such as passwords, bank account numbers, etc.

Pricing and Shipping Policy:

1. All items prices, taxes, shipping costs, etc. are in US dollars (US$).
2. Currently, NCFishandGame.com does not ship outside the United States.